Terms of service

Welcome to MDCN Cart. By accessing or placing an order on our website, you agree to follow the Terms & Conditions mentioned below. Please read them carefully before using our services.

1. General Use

By using our website, you confirm that:

  • You are at least 18 years old or using the site under parental guidance
  • You agree to provide accurate and complete information
  • You will not misuse or attempt to damage the website

2. Products & Orders

We specialize in customized and personalized products including frames, lamps, decor items, and gifts.

  • All orders are made according to customer details provided
  • Once an order is confirmed, changes may not be possible
  • We reserve the right to refuse or cancel any order if needed

3. Customization Policy

  • Customers must provide correct spelling, images, and design details
  • We are not responsible for mistakes provided by the customer
  • Preview designs may be shared for confirmation in some cases

4. Pricing & Payment

  • All prices are listed in PKR and may change without notice
  • Payment method (COD or advance) depends on order type
  • We reserve the right to update pricing at any time

5. Shipping & Delivery

  • Delivery time varies depending on product type and location
  • Delays may occur due to courier services or unforeseen issues
  • Risk of delay is not fully under our control

6. Return & Refund Policy

Because our products are customized, returns are limited:

  • No return on customized items unless damaged or wrong item delivered
  • Refunds (if applicable) will be processed after verification
  • Customers must report issues within 24–48 hours of delivery

7. Intellectual Property

All content, images, designs, and branding on MDCN Cart are property of the store. Copying or reuse without permission is strictly prohibited.

8. Limitation of Liability

We are not responsible for:

  • Delays caused by courier companies
  • Incorrect information provided by customers
  • Misuse of products after delivery

9. User Responsibility

Customers agree to:

  • Provide accurate order details
  • Not use the website for illegal purposes
  • Respect our policies and communication rules

10. Changes to Terms

We may update these Terms & Conditions at any time without prior notice. Continued use of the website means acceptance of changes.

11. Contact Information

If you have any questions, you can contact us: